Reinstalled Adobe Illustrator (3 times).AI preferences file deleted from library.All AI files are saved with PDF compatibility.To save anyone who feels they can contribute wasting their time, I’ll confirm trouble shooting already done (to no avail): I also have a 2011 iMac running High Sierra - AI files on that preview just fine. My iMac with this issue is 2013 running Catalina (updates not compatible) the 2 other designers are working on 2017 iMac (Big Sur) and 2020 iMac (Big Sur). I do know I’m not alone though as 2 of my work colleagues have the same issue and are looking to me to resolve it but, as I say, there’s that bloody wall! The most puzzling thing to me is, I can’t find on any Adobe or Apple forum another sole with the same issue. I’ve had extensive discussions with Adobe techs who are sure it’s a MacOS issue and yesterday spent 7hrs chewing the fat on this with 5 different Apple advisors. If I right click and select ‘open in Preview’ I can see the file content but as I say, that’s far from ideal, it’s Quick Look I need for my workflow.

As you’d all be very aware, being forced to open an Illustrator file just to see what it looks like is beyond inconvenient. When viewing an AI file in a window pane or hitting space bar, all that shows is the AI icon. Hi! My first post on this site and hope someone here can help with this.Īfter 30 years as a graphic designer used to doing my own trouble shooting on generations of Macs and witnessing the evolution of graphics software, I’ve hit a wall on this issue.įor no apparent reason, around 3 months ago, Adobe Illustrator files have ceased to reveal preview images in the Quick Look function.

Adobe illustrator for mac os sierra